CVO Live by Omniconvert Podcast

CVO Live with Tim Kilroy and Valentin Radu - Optimizing for Customer Lifetime Value

Episode Summary

Customer connection is vital in eCommerce - as it impacts your Customer Lifetime Value and revenue growth. For example, even sending packages without considering the customer experience can hurt your business. In this episode, Valentin Radu and Tim Kilroy explore what optimizing for CVO entails in eCommerce and agencies, emphasizing that agencies must go beyond task delivery to thrive in the future. Tune in now for actionable insights on maximizing CLV in your business!

Episode Notes

Customer connection is vital in eCommerce - as it impacts your Customer Lifetime Value and revenue growth. 

For example, even sending packages without considering the customer experience can hurt your business. 

In this episode, Valentin Radu and Tim Kilroy explore what optimizing for CVO entails in eCommerce and agencies, emphasizing that agencies must go beyond task delivery to thrive in the future. 

Tune in now for actionable insights on maximizing CLV in your business!

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